Covid-19 Virus & You
**List below provided for quick referral only, please check original source for current info.**
Temporary Closure of NPL building
- Letter from NPL Chief Librarian about how we’re still working for you behind the doors, and online! (Important highlights: keep your books at home right now, all items have been renewed till May 2nd at this time, and holds will be waiting upon reopening)
Nelson and COVID-19
- City of Nelson has a frequently updated webpage nelson.ca/covid19. Also sign-up for ‘City News’ on NotifyMe to receive automatic updates via text or email.
- COVID-19 testing site: Testing will be by appointment only and must be booked through the testing site triage phone number at (250) 551-7500. (Civic Alert 13March2020)
- City Hall building is closed, however phone service is still available 250-352-5511. For a complete list of services and departments, visit the telephone directory available here. (Civic Alert 19March2020)
- Nelson transit is free starting 21 March for 30 days. Rear door boarding only. (COVID-19 Update #3 20March2020)
- Nelson Hydro: Utility bills are still due on the specified due date. If you are facing challenges with paying your bill, please call 250-352-5511 to discuss payment arrangement options available for you. (COVID-19 Update #3 20March2020)
- RDCK recycling & waste facilities: temporary measures include limiting loads to household garbage only, and no bulky items will be accepted. (RDCK release 23March2020)
- West Kootenay Regional Airport: all flights suspended until at least 31 March 2020. (Air Canada)
- Nelson and Kootenay Lake Tourism COVID-19 Updates: info page during this time about ferries, border crossings, hotels, available take-out and delivery for food&beverages, and businesses that are closed and those that are open. This will be updated as they get information.
- 2020 Tax Freeze and Budget Review (City of Nelson)
- COVID-19 Pandemic Updates (City of Nelson releases)
- Nelson: Everything you to need to know (Nelson Star)
- Cancellations/closures in the Nelson region (Nelson Star)
BC and COVID-19
- BC Centre for Disease Control: COVID-19
- BC Health self-assessment: answer some online questions and get immediate information.
- BC NURSE’s Hotline at 8-1-1; for the deaf and hard of hearing, call 7-1-1. Translation services in over 130 languages.
- Coronavirus Hotline (non-medical questions): 1-888-COVID19 (1-888-268-4319) related to social distancing, travel and accessing government assistance
- BC211 provides info & referral across BC regarding social services. Help lines include: the Alcohol and Drug Information and Referral Service (ADIRS), the Gambling Support Line BC, the Shelter and Street Help Line, VictimLink BC, and the Youth Against Violence Line. Recently expanded to include Safe Seniors, Strong Communities program, connecting seniors and volunteers to Better At Home programs.
- COVID-19 (Action Plan) Provincial Support: health information, child care and education news, & employment and housing.
- BC Factsheet: easily read highlights on how B.C.’s COVID-19 Action Plan helps people and businesses (published 23May and updated 26May)
- BC Financial Support in Response to COVID-19, includes info about the BC Emergency Benefit for Workers ($1000) to be available in May.
- Supporting Renters, Landlords during COVID-19 (Municipal Affairs and Housing)
Canada and COVID-19 (including EI and tax info)
- canada.ca/coronavirus (Public Health Agency of Canada) updates, prevention, symptoms, and downloadable posters.
- EI Regular Benefits: apply for regular benefits due to layoffs, etc. Nelson is in the EI Economic Region of Southern Interior BC, check for eligibility and criteria.
- EI Sickness Benefits: to have the one-week waiting period waived due to COVID-19 call the government’s toll-free number at 1-833-381-2725, or teletypewriter at 1-800-529-3742.
- Try the Benefits Finder.
- The Canada Emergency Response Benefit (CERB) accessible in early April offers income support for up to 16 weeks to those who lose pay because of the pandemic, who lost their jobs, got sick, are under quarantine or have to stay home because of school closures. (Note:T his benefit replaces the previously announced Emergency Care Benefit and the Emergency Support Benefit.)
- Tax filing and payment due dates: Filing date for individual tax returns has been extended to 1 June 2020, and any payments owed for 2019 will now be due 1 September 1 2020. (Canada Revenue Agency)
- COVID-19 Fraud: watch out for associated scams, info provided by Canadian Anti-Fraud Centre
- CBC Kids News – Here are the latest facts about the coronavirus
- CBC Kids – Busting Myths about the Coronavirus
- CBC News – How to keep your kids healthy and anxiety-free during the coronavirus outbreak
- NPR – Just For Kids: A Comic Exploring The New Coronavirus
- BC CDC – FAQs on COVID-19 for Children and Students
Letter from NPL Chief Librarian
Updated Tuesday March 17, 2020 at 2:15pm
The Nelson Public Library will be closed to the public beginning at 6:00 p.m. Tuesday, March 17, due to the COVID-19 pandemic.
The Library Board of Trustees has made this decision to mitigate the risk of spreading COVID-19 throughout our community. We have been working in conjunction with the City of Nelson, our local health authority, and in coordination with other libraries in the region to ensure our practices and operations reflect the best available recommendations. This difficult decision was made to support the overall health and wellness of our communities and for the safety of our patrons and staff.
While wanting to support the continuity of services to citizens of Nelson, the Library must be part of the solution. The best way we can serve our patrons now is to help contain the virus, especially as our patrons include many seniors and others that are high risk.
To help our community through this time, we have extended the due dates on all physical library materials to May 2nd. Materials can be returned through our exterior book drop.
During this time, there will be no public access to the library building. All library services to the public will be suspended including:
- Library programs and events
- Library meeting room bookings
- Home delivery services
- Outreach programs
Digital services, such as our online catalogue, ebooks, e-audiobooks, digital magazines and newspapers, and Lynda.com will continue to be available at www.nelsonlibrary.ca Library staff assistance is available via email at firstname.lastname@example.org or telephone at (250) 352-6333. We are making plans on how we can serve residents virtually and over the phone and will do our best to think of creative ways to help normalize the situation for our residents.
Anni Holtby, Chair Nelson Public Library Board and Tracey Therrien, Chief Librarian, sincerely thank patrons for their patience during the closure.
We encourage our community to follow the advice and recommendations of our health authority, Interior Health, and the BC Centre for Disease Control for the most up-to-date information on COVID-19. A list of reliable resources is also available on our website at www.nelsonlibrary.ca.
Chief Librarian, Nelson Public Library